Momentum invites South African unemployed youth to apply for Contact Centre Learnership Programme 2024.
Learnership Location: Centurion, Gauteng, South Africa
Learnership Closing Date: 18 March 2025
We have an exciting learnership available at Momentum Health, which will commence on 01 May 2025 and be completed on 30 April 2026.
Duties & Responsibilities
- Attend classroom activities and practical on-the-job training aswell as carry out functions in line with the Learnership as required by Momentum Metropolitan
- Acquire knowledge of company products, policies, and procedures in order to be successful at on-the-job training activities
- Compile a Portfolio of Evidence for submission to Sector Education and Training Authority (SETA)
- Complete logbooks for work-based learning
- Complete formative and summative assessments and achievethe required level
- Demonstrate skills in using the company’s systems and understanding operational processes
- Conduct yourself as an employee of Momentum Metropolitan and display the Momentum Group values
Requirements:
- Completed Grade 12 (Matric)
- Passed Mathematics with 40% or Mathematical Literacy with minimum 60%
- Passed English and another South African language with a minimum of 50%
- Computer Literacy is an advantage
- Unemployed and can commit to a 12-month programme
- Be a South African citizen between the ages of 18 and 30 years
- Be available from 01 May 2025 to 30 April 2026
- Be able to commute to the workplace on your own
- Not be studying (part-time or full-time) at a tertiary level during the duration of the Learnership
- Not have completed the same Learnership previously
People with disabilities are also encouraged to apply
Skills and Competencies:
- Demonstrate commitment to working within the medical scheme industry
- Attention to detail
- Ability to work under pressure while being client centric at all times
- Good communication skills with the ability to access and use information
- Ability to think on one’s feet and problem solve
- Collaboration and inclusiveness
- Self-management and results-driven