Price Vacancies
Telesales Agent (Mobile)
Mr Price Money
Durban, Kwazulu Natal, South Africa (On-site)
Trending
Job Description
As a Telesales Agent at Mr Price Money, you’ll have the exciting opportunity to connect with our existing customers and introduce them to our latest telco products.
Using dynamic campaign scripts, you’ll drive sales and help our customers stay connected.
Responsibilities
Direct Sales:
- Contact prospective customers to present information and explain available products.
- Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product.
- Explain products and prices, and answer questions from customers.
- Ensure FAIS, FICA, and POPIA standards are adhered to when dealing with customer calls and correspondence.
- Update customer details and communication on the Customer Debtor System (CDS).
- Ensure quality of calls in line with Service Level Agreements (SLAs).
Updating Personal Information:
- Accurately update customers’ personal, employment, and contact details to ensure the right party and regular contact when collecting on overdue accounts.
What’s in it for you:
- Uncapped Incentives: Achieve your targets and enjoy uncapped incentives.
- Learning and Development: We offer extensive learning and development opportunities to help you advance your career.
- Employee Discounts: Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
- Share Scheme: After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.
- Vibrant Work Environment: Join a dynamic and energetic team where every day is a new adventure.
- Health and Wellness: Stay healthy and happy with our comprehensive wellness programs and benefits.
- Recognition and Rewards: Get recognized and rewarded for your achievements with our exciting incentive programs.
Qualifications
Education:
- Grade 12 or equivalent.
Experience:
- At least 1 year of telesales experience in a call centre.
Knowledge and Skills:
- A strong understanding of sales techniques and the telecommunications industry.
- Ability to influence and convince customers with ease.
- Thrive in a goal-oriented environment and love to exceed expectations.
- Handle rejection gracefully and bounce back quickly.
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