Clover Call Centre Learner Programme 2026: Learner CSC (x10) in Roodepoort
Clover Call Centre Learner Programme 2026, Clover is looking for 10 young people to join its Call Centre Programme at the Customer Service Centre in Roodepoort, Gauteng. The programme runs from December 2026 to January 2027, and the closing date is 18 November 2026. That gives you six days, so prepare your application now.
Job Overview Of Clover Call Centre Learner Programme
| Detail | Information |
|---|---|
| Job title | Learner: CSC (Customer Service Centre) |
| Company | Clover |
| Reference number | CLO261028-2 |
| Job type | Temporary |
| Number of positions | 10 |
| Department | Customer Service Centre |
| Category | Customer Service |
| Location | Roodepoort, Gauteng |
| Programme period | December 2026 to January 2027 |
| Minimum education | Grade 12 or National Certificate (NQF Level 4) |
| Closing date | 18 November 2026 |
What Will You Learn?
Successful applicants get practical workplace experience in a call centre. You will be exposed to call centre operations, customer service and customer query resolution. You will also build communication, problem-solving and interpersonal skills, which are useful for many future jobs.
Duties and Responsibilities
Customer service
- Give a high level of service to customers
- Handle inbound and outbound interactions
- Resolve queries and complaints with the relevant stakeholders
Capture and confirm customer orders
- Capture orders accurately and on time, following the daily call list
- Tell customers when their account is on hold
- Confirm orders according to standard operating procedures
- Tell the relevant people about any issues with an order
Sell products
- Sell Clover and principal products according to customer ranging
- Offer new or additional products, explaining their features and special offers
Teamwork
- Help team members reach team results
- Share responsibility for getting the job done
- Support team values and take part in team meetings
- Take responsibility for the visual management of information
Requirements
You must meet all of the following:
- Grade 12 or an equivalent NQF Level 4 qualification
- Matric completed in the last five years (2021 to 2025)
- A minimum average of 55% for English and for Mathematics or Mathematical Literacy
- Advanced computer literacy
- Currently unemployed
- Never taken part in a learnership programme before
Competencies Clover Is Looking For
- Proactive and action-oriented
- Honest and consistent
- Keeps high standards
- Strong interpersonal skills
- Committed and motivated
- Works well with others towards a common goal
- Customer-focused
- Communicates effectively
- Able to apply numerical principles
How to Apply
- Go to Clover’s official careers or recruitment page and search for the vacancy by its reference number, CLO261028-2, or by the title “Learner: CSC”.
- Check that you meet every requirement above.
- Prepare your ID, your Matric certificate or results and your CV.
- Complete the online application with accurate information.
- Submit before 18 November 2026, and keep a record of your application.
Clover’s advert does not list a closing time, so submit early in the day instead of waiting for the last hour.
Tips to Stand Out
- Check your marks first. If your English or Maths / Maths Literacy average is under 55%, you will not meet the requirement.
- Show your computer skills. Mention what you can use, such as Microsoft Word, Excel and email, and any typing speed you have.
- Highlight customer service. Part-time work, volunteering or school leadership roles all count.
- Keep your phone and email active. If you are shortlisted, you may be contacted by call or email.
- Practise a phone voice. Speak clearly, politely and at a steady pace. This job is mostly done on the phone.
- Prepare for interview questions such as “How would you handle an angry customer?”, “How do you stay accurate when you are busy?” and “Why do you want to work in a call centre?”
Common Mistakes That Can Disqualify You
- Matric completed before 2021
- Marks below 55% for English or Maths / Maths Literacy
- Already taking part in a learnership
- Currently studying or employed, since the advert asks for unemployed applicants
- Leaving sections of the form blank or giving wrong details
Frequently Asked Questions
How many positions are available?
Ten.
Where is the job based?
At Clover’s Customer Service Centre in Roodepoort, Gauteng.
How long does the programme last?
It runs from December 2026 to January 2027.
Is this a permanent job?
No. It is a temporary programme, meant to give workplace experience.
Do I need Maths?
You need a minimum average of 55% for English and for either Mathematics or Mathematical Literacy.
I finished Matric in 2020. Can I apply?
The advert asks for Matric completed between 2021 and 2025, so you would not qualify.
Is there a stipend?
The advert doesn’t mention one. Check the official vacancy page for details.
When does the advert close?
18 November 2026.
Final Thoughts
A call centre programme like this can help you build a strong CV, especially if you have no work experience yet. If you meet every requirement, apply early, and share this post with other young people in Roodepoort, Soweto and the West Rand.
Disclaimer: This post is for information only and isn’t an official Clover publication. Confirm all details on the official Clover careers page. Applying is free, so never pay anyone for a job or a place on a programme.
